Find answers about products, orders, delivery, returns, warranty and tools.
01Product and compatibility
Will the RAVOX kit fit my Avinox-powered bike?
RAVOX is designed for Avinox drive systems. Before ordering, record your bike model and check the handlebar and light-mounting space. Measure the 400 mm cable along its actual routed path, then check full steering clearance and access to the wireless remote. You can send handlebar photos with your bike model for a fit review.
Ask about your bike or orderDoes the kit work with Amflow e-bikes?
The kit is designed for Amflow e-bikes equipped with the Avinox drive system. Check your bike’s actual system and complete the same space, cable-routing and steering-clearance checks before ordering.
How bright is the RAVOX light?
The light delivers 200–2000 lm with low, medium and high brightness settings plus a high-beam mode. Use the wireless handlebar remote to select brightness or high beam. The low beam has a defined cutoff line.
Does the light have a separate battery to charge?
No. The light draws power from the bike’s 12 V electrical system through the supplied cable and connector, so there is no separate light battery to charge.
How do I control the light from the handlebars?
Use the bike’s built-in controls to switch the light on or off. The RAVOX wireless remote also provides on/off, brightness selection and beam control from the handlebars.
What are the mount and light dimensions?
The dual-arm mount is available for 31.8 mm and 35 mm handlebars, with a GoPro-compatible light interface. The 35 mm mount has a 62 mm inner width, 86 mm outer width, 44 mm height and 87 mm length. The light body is 47 mm long, 45 mm wide and 60 mm high.
What is the light’s ingress-protection rating?
The RAVOX light has an IP65 ingress-protection rating.
What comes with the RAVOX kit?
The kit includes one light, one dual-arm mount, one wireless remote, a 400 mm cable, an Avinox connector/adapter and mounting screws.
02Orders
How do I order a RAVOX kit?
Select your handlebar diameter and quantity on the product page, then choose Buy now to continue to Shopify checkout. The default diameter is 35 mm. For fit or ordering questions, contact us with your bike model.
Ask about your bike or order03Delivery
Where can I find delivery information?
Refer to the current shipping policy for the applicable delivery terms. Use the contact form if you need information about your destination before ordering.
Read the current shipping policy04Returns and warranty
Where can I find returns and warranty information?
Review the current refund policy for return terms. For warranty service, contact the team with your order details and a description of the issue.
Read the current refund policy05Tools
How does the calculator load rim, hub and nipple data?
The calculator loads its component index when the page opens. Once you choose a part, its dimensions and manufacturer source appear in that step and again under Calculation inputs, so you can compare them with current manufacturer documentation before building a wheel.
Can I calculate with a component that is not listed?
Yes. In the rim, hub or nipple step, choose “Not listed? Enter the measurements yourself” and type in your measured dimensions. Imported SpokeLab wheels open as custom entries, so every value can be checked before you use the result.